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ONE SOURCE FOR ALL YOUR INSURANCE NEEDS
We're willing to put in the work to do what others won't. This makes our clients more successful.
Pro Insurance Agency offers a full range of insurance products and risk advisement consulting services to individuals and businesses of all sizes. We’re based in Setauket, NY and licensed in many states including, New York, New Jersey, Connecticut, Pennsylvania, Texas, Florida, South Carolina, Arizona, Georgia, Vermont. We can assist with your personal and commercial insurance needs, regardless of your location.
Our mission is to help each client achieve the ideal combination of insurance products and risk management strategies to meet their individual needs. We do this by listening to you and understanding your situation, so we can offer creative solutions.
WHY WORK WITH US?
Unlike larger agencies, you’re never just a number to us. Whenever you call or email Pro Insurance you’ll be speaking to a licensed insurance agent who is qualified to advise you and write the policies you need. We also have valuable business insights to help our clients achieve success beyond selling insurance policies.
We’ve built our reputation on it since 1991. See the Pro Insurance difference.
Personal attention
You're never just a number
Experienced staff
Every member of our team is a licensed agent
Thoughtful Insurance solutions
There in no one-size-fits-all solution
Timely response
During regular business hours you'll reach a real person immediately, or get a response within 24 business- hours
- Startup Insurance
- Construction Insurance
- Real Estate Insurance
- Hospitality Insurance
- Group Health & Benefits
- Auto Insurance
- Home & Property Insurance
- Life Insurance
Startup Insurance
New and growing businesses have unique challenges. Knowing what types of insurance you really need and how much of it can be a complicated world to navigate alone. Business founders, owners, and entrepreneurs of all types should be focusing their time on the things that matter most to their business. Pro Insurance Agency has years of experience working with startups to develop an affordable risk management strategy that can grow with you as your business evolves.
Construction Insurance
You need an insurance agent who understands the needs of the construction industry and has relationships with the nation’s top construction insurance carriers. Pro Insurance has been serving clients in the construction industry since 1996 so we’re equipped to understand the nuances of your business. We can speak to the specifics: residential construction, commercial construction, retail construction, and more. Let us help you design the mix of risk management strategies and insurance products to help protect your business.
Real Estate Insurance
You need an insurance agent who understands the needs of the real estate industry and has relationships with the nation’s top real estate insurance carriers. Pro Insurance has been serving clients in the real estate industry since 1996 so we’re equipped to understand the nuances of your business. We can speak to the specifics: residential real estate, commercial real estate, retail real estate, luxury real estate, and more. Let us help you design the mix of risk management strategies and insurance products to help protect your business.
Hospitality Insurance
The Hospitality industry is as diverse as those who make it up. From small, family bakeries to international hotel chains, you need a licensed insurance agent who can see how unique your business is and provide insurance solutions to meet your needs – not someone else’s. Pro Insurance can do just that. Our team of licensed insurance agents has years of experience serving a wide range of hospitality clients. We can bring our experiences across this broad industry to your individual case and address your insurance coverage requirements.
Group Health & Benefits
Offering group benefits to your employees is one of the most important things a business can do. But as healthcare costs continue to rise, keeping your benefits affordable is a challenge every business faces. Pro Insurance Agency can help you find the right balance of valuable benefits, a plan design that works for your employees, and the affordability you need to manage overall costs. We have longstanding relationships with the country’s top Health Insurance carriers and can give your business the attention it needs without sacrificing the competitive rates you’ll find at larger agencies.
AUTO INSURANCE
There’s no lack of choices when it comes to shopping for auto insurance. It might seem like a good idea to buy online and save a few dollars, but it’s an even smarter option to work with an independent agent who will be there for you throughout the life of your policy. Pro Insurance can help you choose a policy that meets your requirements from a variety of insurance companies, and we’ll be here to help you if a loss occurs. Even better, you won’t pay more for having an independent agent on your side. We work with the largest and most reputable auto insurance companies and can offer the same rates you’d get from buying direct.
Home & Property Insurance
Your home may very well be your single most valuable asset. Isn’t it worth making sure your requirements are being met to help protect it in case of situations like natural disasters and theft? Having the right home, renter’s, and property insurance coverage can mean everything when you’re faced with a loss. From your primary residence to second homes, vacation homes, and rental homes, Pro Insurance can look at your full picture and provide guidance on the combination of policies and coverage levels to meet your requirements.
LIFE INSURANCE
Life insurance is the one type of insurance you purchase not for yourself, but for those you love. It not only provides valuable income replacement to help your family maintain their quality of life after you’re gone but can also be an excellent source of tax-advantaged retirement income. But the world of life insurance is confusing! Don’t risk something this important. Working with a licensed agent at Pro Insurance means you’ll get honest advice, education about the large variety of life insurance products, and competitive rates from the country’s top life insurance providers.
OUR INSURANCE CARRIER PARTNERS
We work with a large number of the U.S.'s top insurance companies. This allows us to shop the market for you. Don't go it alone! Working with a licensed independent agent costs you nothing and you still receive the quality insurance products you're looking for.










Testimonials
Excellent customer service.
Austin J.customer since 2020
Customer service always there to help and answer questions!! Peter and staff are great people and very knowledgeable!!!
AnonymousCustomer since 2006
Always helpful in answering questions and accommodating in assisting me with any policy changes or needs
Linda G.Customer since 2020
You’re always there to answer questions and take care of my car insurance needs
AnonymousCustomer since 2019
Great Service
Gary F.Customer since 2019
Price and availability
Dorothy F.Customer since 2017
Always found Pro Insurance helpful and fast to respond
AnonymousCustomer since 2013
Helping me find the best rate possible. Very courteous and professional every time I’ve spoken with someone.
Joyce C.Customer since 2018
Great price, good service
Anthony C.Customer since 2021
I’ve worked with Cori extensively and she has been knowledgeable and extremely helpful for all of our needs.
AnonymousCustomer since 2018
Gelarah is great and very responsive to our needs. Generally, we love the attention and you looking out and reminding us of things when needed.
AnonymousCustomer since 2011
You were so helpful when I needed to check coverage recently. Cori was so patient and kind
AnonymousCustomer since 2017
very professional staff and excellent followup on all matters.
AnonymousCustomer since 2006
All phone calls were responded too quickly, courteously and with proper information
Peter C. Customer since 2021
Excellent service with understanding of customer needs.

Any and all questions/inquiries are always responded to promptly.
AnonymousCustomer since 2005
You’re aware of changes and recommend what will fit our needs
Susan F. Customer since 2006
Pro Insurance has offered a high quality of service and has been there for my insurance needs promptly, for 25+ years. Thank you for your support Peter and Jessica!
Vivek V. Customer since 2006
I have been a Pro Insurance customer for more than five years. My original agent left the company and when I had a child I went back to pro and only wanted to deal with my original agent. It was at that point that Mr Ruffner became my agent I had no idea he was actually the head of pro. He met with with me and my wife to be and myself and worked out the best insurance for my my child and my wife ended up getting a policy for herself. He took over 2 hrs and explained everything. Then drew up 3 different policies for my child so I could look at them and decide which best fit my needs and concerns. He was and is so professional and personable that I went back to him and pro when my daughter was born and he did the same thing for me. He earned my trust and my business.
AnonymousCustomer since 2010
Quick and informative responses. Always pleasant no matter the circumstances
Chaneice F. Customer since 2021
You were very professional and took care of us!
Wadena P. Customer since 2021
I am please so far with the rate that I have been given. You are the lowest so far and everyone loves a good auto insurance rate. Keep up the good work!
Maxine J. Customer since 2021
The Pro Insurance Agency team is fantastic - they are professional, timely and extremely flexible. We would recommend their company to any thriving entrepreneur.
LLC W. Customer since 2017
We are extremely happy with our agent Dean Sherland.
Alfred S. Customer since 2011
Pro insurance gave us an expert agent, Dean Sherland has been our insurance agent for over 20 years. He has always been a great professional with all the knowledge of a except in the insurance business. Dean has all my policies for personal & business needs. I have recommended him many times & will continue to do so.
Steve W., customer since 2006
Pro insurance agency inc. We are pleased with their services. The front desk assistants are always eager to help with any question about the services thay provide. I always have a quick and professional response from this team of great, efficient and friendly people. I definitely recommend this company and the services provided by them.
William R., customer since 2013
Everyone I deal with at Pro Insurance is always professional and knowledgeable.

Alyssa is always responsive and has an excellent skill set. She is eager to help and shop the best rates. Real personal feel not an 800 number IVR.

We like your timely and competent response. We also like you doing the best you can to get us best pricing on insurance products.

Very great rates. Responded quickly.

We are happy and satisfied with the services provided by Pro Insurance. They have excellent group of advisers who help you in vehicle insurance,personal and business insurance,home and health. I truly recommend the agency.

I like that any questions I may have are responded to promptly.

My agent helped me find the best insurance policy for my specific needs.

Quality service

I love you guys / gals

I really appreciate how responsive you are to all my needs.

Love you guys!!! Keep it up!

Always accommodating. Any problem always dealt with immediately

The service on my accounts is outstanding. I use them for my personal and business needs. If for some reason you leave a message they always get back to you. They are wonderful. I would definitely recommend them for all insurance needs.

We've been working with Dean Sherland for a long time and his knowledge and great customer service is much appreciated.

You worked with us to lower our commercial insurance by a considerable amount.

I like when I call I speak to representative right away and are ready to assist you in any way they can. The staff is courteous and helpful. I appreciate that everyone is knowledgeable and get back to you in a timely manner.

Pro Insurance Agency is amazing. I have worked with Michael Ruffner for years and his staff and they are always professional, helpful and attentive to all my questions and concerns. I highly recommend them to everyone.

The girls in the office are amazing!!!!! Meigel Home Improvement could not live without them!!! Keep doing what you're doing!!!

Great Service!

Every one at pro insurance is great! Knowledgeable and very friendly!

Can not beat the service

We rarely have to contact you, but when we do, response times and resolutions are always very timely.

Everyone at Pro Insurance is kind, helpful and courteous. Pleasure doing business with them.

Always answer our questions in a timely manner and got us the best rates!

Always willing tp answer my questions and help me decipher what the plans mean before pick one. Nice not to feel alone or dumb or confused about the half of it. Thanks!

Service and information. Great follow through.

Returning my requests for certificates, good people skills..... Thanks

Always ready help great customer service!! Would not hesitate to recommend Pro Insurance Agency to anyone. Peter and staff are great people to deal with!!!!

Quick follow up / outstanding client relationship/ always available /

You always respond quickly to any questions we have. We have been recommending you to our colleagues for a long time. The insurance products you guide us with are always spot on. We thank you.

Found the best deals. Always get back to me with all my questions. Excellent customer service

The customer service is excellent. I have never had a problem, Dean and you have always been capable and efficient. I don’t know when we started doing business but I am sure it’s near 20 years

We have been happy clients of Pro Insurance Agency for over 20 years! Mike and his staff have always helped us with all our insurance needs and answered any questions we may have. I would recommend them to anyone for their insurance needs!

I was always happy with service. When my cousin started to handle liability I had no choice but to go with him. Family first. Plus i saved alot of money.

Love Gelarah and Alexis, they are super helpful and friendly!

Always do your due diligence to provide best possible rates.

I appreciate the fast response time and accuracy

I have been using Pro Insurance for well over 15 years. Everyone is kind, courteous and extremely helpful. They are on top of all my needs and answer all question via email or phone promptly. They also look out for my company’s best interests when placing us with the right insurance company

Professional way that I was treated

Great personalized service and very responsive. Would definitely recommend!

Our insurance agent is Gelarah Alaimo, and she is excellant at her job. She is always on top of all my policies and she is always available for me. If I leave her a message she gets right back to me. I recommend her 100%.

You are always prompt with answers and solutions to our problems. You are always pro-active with policy and premium changes. Thank you.

I am pleased with the follow up provied by Pro Insurance, not just the initial get us on board. Yearly policy review and change suggestions are both welcome and appreciated. Both Michael Ruffner and Gelarah Alaimo have been professional, courteous and helpful.

Very responsive to my questions. I like that you review our account to see if you can save us money.

Great knowledgeable Customer Service

Very nice and professional people . Always ready to meet clients needs.

At renewal time for any of my policies, your office initiates the contact, reminding me well in advance when I have to renew. In addition, you look to see whether or not using a different carrier would result in less cost while maintaining the same or better coverage.

Gelarah went above and beyond to fill our business needs for getting us the correct coverage for our unique needs.
